Privacy Policy

What We Collect

We may collect your name, contact details, country or region, service interest, and the case information you choose to send us.

How We Use Information

We use information to respond to inquiries, prepare document checklists, coordinate concierge services, and communicate with you or authorized family members.

Medical Records

Medical records should be shared only with patient or family consent. We do not use records to diagnose, prescribe, or make treatment decisions.

Sharing

When you authorize us, we may help share relevant records or summaries with medical institutions for inquiry and appointment coordination.

Security

No website or email system is perfectly secure. Sensitive medical documents should be sent through an agreed secure channel before formal service begins.

Contact

Email: hello@hainanmedicalconcierge.com